These are the general terms and conditions of Alpha Electro (part of Alpha Group Benelux BV) with registered office at Van Cortbeemdelei, 12 2100 Deurne (Antwerp) and registered in the Chamber of Commerce under number 0734.398.579.
Article 1 – Scope
These general terms and conditions apply to every offer made by the entrepreneur and to every distance agreement concluded between the entrepreneur and the consumer.
Article 2 – Quotations
Our offers are purely indicative and non-binding and will expire if they are not accepted by the Client within 30 calendar days. Quotations only acquire legal validity as an agreement when the quotation is signed by the Client and by us. We also reserve the right to refuse certain assignments without giving a reason.
Article 3 – Price and payment
The price for our goods/services is as stated on the quotation. All our invoices are payable within 14 days of receipt, unless the quotation stipulates a different due date. If we ask for an advance, we will only start our activities after receipt of the advance. For any delay in payment, the Client will owe a default interest of 1% per month started from the due date of the invoice by operation of law and without prior notice of default, each month being considered as a full month, without prejudice to any compensation and costs. A fixed compensation amounting to 10% of the invoice amount with a minimum of 250 euros as a compensation clause is also due by operation of law and without prior notice of default and in addition to the principal sum, default interest, collection, reminder, prosecution costs and expenses as a result of loss of time and judicial or legal costs. This damages clause does not affect the obligation to pay the stipulated interest on late payment. Disputes must be made known to us by registered letter within five working days after the invoice has been sent, under penalty of inadmissibility.
Article 4 – Term of the agreement and termination
Our agreements can be entered into as described in our quotations. The agreement can be terminated by us unilaterally and without judicial intervention at any time in the event that the Client is in a state of bankruptcy or judicial composition or in the event that the Client does not pay his invoices.
Article 5 – Intellectual property rights
Our website, logos, texts, photographs, names and in general all our communications are protected by intellectual property rights that are held either by us or by our suppliers or other rights holders. Intellectual property rights are understood to mean patent, copyright, trademark, design and model rights and/or other (intellectual property) rights, including technical and/or commercial know-how, methods and concepts, whether patentable or not. It is forbidden to use and/or make changes to the intellectual property rights as described in this article. For example, the customer’s drawings, photos, names, texts, logos, color combination, etc … Do not copy or reproduce without our prior and express written consent.
Article 6 – Confidentiality and Privacy
We are responsible for the processing of your personal data and process it in accordance with the General Data Protection Regulation; For more information about the processing of personal data, please refer to our Privacy & Cookie Policy.
Article 7 – Liability
We are not liable except in the case of intent or gross negligence. In addition, we are not liable for any direct or indirect damage (such as consequential damage, loss of profit, lost savings or damage due to business interruption) for which we have not expressly stipulated our liability in these terms and conditions. Our liability will in all cases be limited to the amount of the price stipulated for that order (excl. VAT). We make every effort to provide access to the website 24 hours a day, 7 days a week. However, in view of the technical characteristics of the Internet and of the IT resources and the need to carry out periodic maintenance, update or upgrade work, we cannot guarantee uninterrupted access and service. In the event of a normally acceptable interruption or disruption of access or service, we will do everything in our power to remedy this as soon as possible. Such normally acceptable interruptions or disruptions are inherent to the service provided via the Internet and cannot be regarded as shortcomings.
Article 8 – Force majeure
In the event of force majeure, we are not obliged to fulfil its obligations. In that case, we can either suspend our obligations for the duration of the force majeure or definitively dissolve the agreement. Force majeure is any circumstance beyond our will and control that prevents the fulfilment of its obligations in whole or in part. This includes, but is not limited to: strikes, unexpected traffic jams, accidents on European roads, fire, operational disruptions, energy failures, failures in a (telecommunications) network or connection or communication systems used and/or the unavailability of the website at any time, non-delivery or late delivery of suppliers or other third parties engaged,…
Article 9 – Nullity and completeness
These Terms and Conditions constitute the entire agreement between the customer and us, with respect to the subject matter contained herein. If one or more provisions of these General Terms and Conditions should at any time be unlawful, void or unenforceable for any other reason, in whole or in part, this clause shall be deemed to be severable from these General Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions.
Article 10 – Jurisdiction and applicable law
Belgian law applies to all disputes related to or arising from our offers and/or agreements. In the event of a dispute or dispute, only the courts of the judicial district of our registered office shall have jurisdiction.